Shipping Australia wide is a flat rate of $9.95 for orders under $100
Express shipping is available for $13.50
I provide free shipping for all Australia wide orders over $100
International orders
For all international orders, please note you will be responsible for any local customs and import taxes that may apply in your country.
At Cwerk Jewellery I pride myself on producing high quality handcrafted jewellery. For a change of mind please note your purchase cannot be refunded. Should you have any problems and discover a fault within 30 days of purchasing your jewellery, please contact me with the details and I will organise to replace, repair or refund your purchase. I may request a photograph of the issue so I can assess the problem and understand what's going on.
Refunds will be made via the original payment method, minus shipping costs.
I send all orders with Australia post tracking, so in the event of loss or damage during transit, it will be in the hands of the postal service. Please contact me if you require any help with tracking or further assistance and I will endeavour to help you. If you have any queries please contact me at [email protected]